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CD Ireland Customer Service

Pricing and Availability Policy

Our Pricing

At CD Ireland we constantly maintain low pricing of our catalogue items. Whatever discounts are obtained from our suppliers, these in turn are passed on to you the customer. All prices displayed on the CD Ireland web-site are in (PUNT) Irish Pounds. A detailed currency converter is available, please Click Here.

Payment

We will charge your credit card on approval from our clearing house and receipt of goods from our suppliers. Your order will be shipped within 24 hrs of receipt of goods from our suppliers. If you have paid by cheque and we owe you a full or partial refund, we will send a refund cheque for that amount within 7 days.

Overcharged ??

If you believe your account has been overcharged please contact us immediately at support@maxworkpublishing.com 

Availability

All items listed within the CD Ireland catalogue are currently available to us from our suppliers. If in the event upon receipt of your order that an item is currently unavailable we will contact you within 36hrs and immediately put this item on 'SPECIAL ORDER' to our suppliers. Please expect at least 5-7 days delay on fulfillment of Special Order items. 

Customer Query's

If you have any query's regarding our service please do not hesitate to contact us at support@maxworkpublishing.com 

If you wish to contact us by Phone/Email/Fax or our Feedback Form please Click Here

Refunds & Returns

We at CD Ireland hope you will be very pleased with our service however, if you receive an item that you are dissatisfied with, you may return it within 30 days of receipt for a full refund provided you have not removed it from the sealed package in which it was delivered.

Once we have received your returned goods, any sum debited to CD Ireland from your credit card will be re-credited to your account within 30 days of your order, provided that the goods in question were returned by you and received by CD Ireland in the condition they were in when delivered to you.

If you are not completely satisfied with your order, you may return the product to us for an exchange or refund. Simply post the item you wish to return together with your advice note including your name, address, product details, and your reason for return. Please contact us at support@maxworkpublishing.com regarding the return of your order.

 

 

 

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